Casino Rules and Guidelines
Learn about the rules and guidelines at our casinos:
Admission
Guests 18 years of age or older are welcome to play. Some Alaskan ports require a minimum age of 21.
Hours
Check your Cruise Compass for hours. Most casinos open shortly after sailing. However some ports allow casinos to remain open.
Attire
Shirts and shoes are required.
Bets
Minimum and maximum bets are posted at each table.
Chips
Chips are purchased at the gaming tables in U.S. currency only. They can be redeemed at the cashier's cage and used only in the casino.
Credit
We accept ClamPass, traveler's checks, and most credit cards for the purchase of chips or coins. A small service charge is added to credit card transactions other than through ClamPass.
Tipping
It is customary to tip a casino employee who has been helpful or with whom you have enjoyed good fortune.
Cameras
You can take photographs in the casino, but we kindly request that no videos be taken while the casino is in operation.
Smoking
Cigar or pipe smoking is not permitted in the casino. For the comfort of our guests, we have "No Smoking" tables and "No Smoking" slot machine areas.
Casino Etiquette
We want everybody to have a good time in the casino. If a player becomes loud and offensive or insulting to the other players, we reserve the right to administer our Guest Conduct Policy guidelines and ask the person to leave.
ICCL Guidelines
The International Council of Cruise Lines (ICCL) is a non-profit trade association consisting of the 17 largest passenger cruise lines that call on major ports in the United States and abroad.
The ICCL is dedicated to helping the cruise industry provide a safe, secure, fun, and entertaining ship environment for its passengers. Among the services that illustrate this commitment to fun entertainment are the gambling casinos found on most of the ICCL member vessels. Industry guidelines address the equipment, conduct of games, internal controls, and customer service for casinos on cruise ships.
The guidelines generally foster the following goals:
All equipment purchased and installed on cruise vessels will meet the regulatory standards of the Nevada Gaming Control Board or other licensed jurisdiction for payback and internal software.
Rules of Play
Each cruise line will provide a gaming guide setting forth the rules of play for their casino. These rules of play shall generally follow those established for casinos in Nevada, New Jersey, or England. These house rules will also be made available in every casino.
Each member line will post at every gaming table minimum and maximum betting limits for each game.
Internal Controls
All shipboard gambling operations will be inspected by each member line's internal audit department on a regular basis, not to exceed 12 months.
All casinos will have detailed internal control procedures concerning the cash and coin counts, casino cage procedures and other processes, similar to licensed jurisdictions.
Each line will employ some form of surveillance to assure operations are fair and equitable for all parties.
Each line will separate the operation of the casino from the financial aspects of the casino as clearly as possible, including specific duties for cashiers and table gaming staff.
Customer Service
The onboard casino operations will be the overall responsibility of the Hotel Director, who is charged with ensuring the highest standard of conduct for casino staff. In case of a gaming dispute, any passenger who feels he or she has an issue that cannot be resolved by the Casino Manager should bring it up to the Hotel Manager, and every effort will be made to resolve the problem. If the issue is not resolved onboard the vessel, each ship will have at the casino cage a current list of contact information for their home office or casino operator where the passenger can pursue their dispute. The cruise vessel will have onboard comment cards for the inclusion of any comment, concern, or means to improve the gambling system onboard the vessel.
Gambling is strictly for the enjoyment of the passengers who choose to avail themselves of this form of entertainment.
Guests 18 years of age or older are welcome to play. Some Alaskan ports require a minimum age of 21.
Hours
Check your Cruise Compass for hours. Most casinos open shortly after sailing. However some ports allow casinos to remain open.
Attire
Shirts and shoes are required.
Bets
Minimum and maximum bets are posted at each table.
Chips
Chips are purchased at the gaming tables in U.S. currency only. They can be redeemed at the cashier's cage and used only in the casino.
Credit
We accept ClamPass, traveler's checks, and most credit cards for the purchase of chips or coins. A small service charge is added to credit card transactions other than through ClamPass.
Tipping
It is customary to tip a casino employee who has been helpful or with whom you have enjoyed good fortune.
Cameras
You can take photographs in the casino, but we kindly request that no videos be taken while the casino is in operation.
Smoking
Cigar or pipe smoking is not permitted in the casino. For the comfort of our guests, we have "No Smoking" tables and "No Smoking" slot machine areas.
Casino Etiquette
We want everybody to have a good time in the casino. If a player becomes loud and offensive or insulting to the other players, we reserve the right to administer our Guest Conduct Policy guidelines and ask the person to leave.
ICCL Guidelines
The International Council of Cruise Lines (ICCL) is a non-profit trade association consisting of the 17 largest passenger cruise lines that call on major ports in the United States and abroad.
The ICCL is dedicated to helping the cruise industry provide a safe, secure, fun, and entertaining ship environment for its passengers. Among the services that illustrate this commitment to fun entertainment are the gambling casinos found on most of the ICCL member vessels. Industry guidelines address the equipment, conduct of games, internal controls, and customer service for casinos on cruise ships.
The guidelines generally foster the following goals:
- To provide reasonable rules by which all gambling onboard member vessels is conducted to ensure fair and professional gaming at the highest level of integrity to the player.
- To provide internal controls upon which passengers can rely to assure them that the gambling is operated with the utmost integrity.
- To provide a form of entertainment for passengers that is responsive to the customers' requests.
All equipment purchased and installed on cruise vessels will meet the regulatory standards of the Nevada Gaming Control Board or other licensed jurisdiction for payback and internal software.
Rules of Play
Each cruise line will provide a gaming guide setting forth the rules of play for their casino. These rules of play shall generally follow those established for casinos in Nevada, New Jersey, or England. These house rules will also be made available in every casino.
Each member line will post at every gaming table minimum and maximum betting limits for each game.
Internal Controls
All shipboard gambling operations will be inspected by each member line's internal audit department on a regular basis, not to exceed 12 months.
All casinos will have detailed internal control procedures concerning the cash and coin counts, casino cage procedures and other processes, similar to licensed jurisdictions.
Each line will employ some form of surveillance to assure operations are fair and equitable for all parties.
Each line will separate the operation of the casino from the financial aspects of the casino as clearly as possible, including specific duties for cashiers and table gaming staff.
Customer Service
The onboard casino operations will be the overall responsibility of the Hotel Director, who is charged with ensuring the highest standard of conduct for casino staff. In case of a gaming dispute, any passenger who feels he or she has an issue that cannot be resolved by the Casino Manager should bring it up to the Hotel Manager, and every effort will be made to resolve the problem. If the issue is not resolved onboard the vessel, each ship will have at the casino cage a current list of contact information for their home office or casino operator where the passenger can pursue their dispute. The cruise vessel will have onboard comment cards for the inclusion of any comment, concern, or means to improve the gambling system onboard the vessel.
Gambling is strictly for the enjoyment of the passengers who choose to avail themselves of this form of entertainment.